As the leading global provider of broadband services in hotels, iBAHN® is
seeking ambitious, flexible and energetic individuals to join our
team. We offer our employees competitive pay, a fast-paced, casual
work environment, training in cutting-edge technology and a premier
benefits package, including 401(k), medical, dental, vision, long-term
disability, short-term disability, life insurance, cafeteria and vacation/sick
plans.
To apply, please follow specific application instructions for each individual posting. These instructions are listed with each posting under APPLICATION PROCESS.
iBAHN does not accept communications or candidate references from recruiters who are not currently contracted. No recruiters, please.
Due to the high volume of email applicants, only those selected for interviews will be contacted. Thank you for your interest in iBAHN.
iBAHN is an Equal Employment Opportunity employer and participates in the E-Verify program.
Network Engineering and Operations
Systems Engineer #4263
The Systems Analyst at iBAHN is a significant role in the IT department providing systems analysis and user support for key business systems, understanding of business needs and translate those needed into functional system requirements, and assist with general system administration tasks, including server, PC and telephone systems support.
LOCATION: Salt Lake City, UT OR Denver, CO
TRAVEL REQUIRED: 20%
RELOCATION ASSISTANCE PROVIDED: No
ESSENTIAL RESPONSIBILITIES: other duties may be assigned
- Install, maintain & troubleshoot operating system and related software/hardware on multiple server systems
- Configure, install and maintain all servers (Windows and Linux) in regional point-of-presence (POP) facilities
- Coordinate and distribute periodic releases of proprietary iBAHN software to POP server systems
- Distribute periodic releases of images/patches/updates for domestic LobbyPCs using automated deployment tools
- Responsible for all POP and hotel network management systems (NMS) operations
- Provide Tier 4 support for Tier 2/3 Customer Care Engineers and field engineers, and clients when appropriate
- Participate in periodic team objectives/projects, and document solutions for knowledgebase
- Determine ongoing requirements for POP computer hardware, and create corresponding purchase requisitions
- Assist in developing custom scripts and data collection applications for the iBAHN proprietary hardware and applications
REQUIREMENTS, EXPERIENCE AND COMPETENCIES:
- Some college; Information Technology degree preferred
- 2+ years experience in systems administration, support and architecture with an emphasis on Linux based systems
- Extensive knowledge of networking standards, protocols, security and performance tuning
- Proficient with Linux operating systems and open source technologies
- Working knowledge of TCP/IP, DNS, SMTP and proxy systems and technologies
- Working knowledge of Visio, Excel and other office products required
- Demonstrable experience with the architecture / operations of Nagios / Groundworks, Jopr, and OpenNMS
- Experience with Blade hardware
- XEN Virtualization environment
- HP SAN experienced
- Working knowledge of Microsoft SQL Server and SQL scripting preferred
TO APPY URL: https://home.eease.adp.com/recruit/?id=520881
Information Technology
SYSTEMS ANALYST #4154
The Systems Analyst at iBAHN is a significant role in the IT department providing systems analysis and user support for key business systems, understanding of business needs and translate those needed into functional system requirements, and assist with general system administration tasks, including server, PC and telephone systems support.
LOCATION: Salt Lake City, UT
TRAVEL REQUIRED: 10%
RELOCATION ASSISTANCE PROVIDED: No
ESSENTIAL RESPONSIBILITIES: other duties may be assigned
- Acts as first point of contact for all issues related to system functionality and performance
- Provides front line support for iBAHN corporate information systems, including support of both systems and users
- Keeps abreast of product enhancements and upgrades, and assists with management of vendor relationships
- Creates training documentations and trains end users in the correct use of the systems
- Works cross-functionally with other groups at iBAHN to ensure their business requirements are captured for inclusion in future system enhancements and releases
- Documents system test plans based on the system requirements
REQUIREMENTS, EXPERIENCE AND COMPETENCIES:
- Bachelor degree, preferably in a technology related discipline
- 2-4 years experience in providing system support services
- Strong experience in providing excellent system and user support
- Understanding and experience working with System Development Life Cycle methodologies
- Experience documenting business requirements and mapping them into commercial software packages
- Background in long-term system life cycle planning and a basic understanding of systems integration
- Must have excellent verbal and written communications skills
- Demonstrated ability to work with cross-functional groups of people
- Demonstrated ability to lean new technologies or processes quickly and manage multiple tasks
- Ability to capture, interpret and analyze technical data, and exercise sound judgment in arriving at conclusions
- A customer focused attitude
TO APPLY URL: https://home.eease.adp.com/recruit/?id=517919
Client Services
CLIENT SERVICES ADMINISTRATOR, # 5025
LOCATION: Salt Lake City, UT
RELOCATION ASSISTANCE PROVIDED: No
ESSENTIAL RESPONSIBILITIES: other duties may be assigned
- Routes and prioritizes telephone service calls for regional team and records service issues in corporate systems.
- Acts as overall coordinator with other departments to allocate resources to cross-functional teams.
- Manages calendar of events scheduled for assigned teams.
- Enters sales and service-related data onto spreadsheets and databases.
- Manages, maintains, and distributes to key personnel several reports generated from corporate systems.
- Maintains positive working relationships and effective oral and written communication on a regular basis with management, supervisors, co-workers, professional peers, and clients.
- May coordinate issuance of office supplies, stores, equipment and furniture. May order supplies from vendor. May order supplies and prepares and processes requisitions and verifies completed orders. May prepare vouchers, billings, travel requests, and other reports related to revenues collected and financial or budget statements.
- Coordinates special projects as needed.
REQUIREMENTS, EXPERIENCE AND COMPETENCIES:
- One year post-high school education/training in field related to the above position duties; Associates Degree preferred.
- 1-2 years work experience in an office setting performing related duties in a fast paced high- pressure environment.
- Accurately type 50 wpm.
- Strong computer skills in word processing, maintaining spreadsheets and database programs - Knowledge of MS Office including Word, Excel and PowerPoint.
- Excellent attention to detail
- Excellent communication skills both written and verbal
- Demonstrated above-average computer skills in maintaining spreadsheets, word processing, database programs, and creating presentations, preferably using Microsoft Office products.
- Excellent client service skills.
- Excellent time management skills and demonstrated ability to prioritize and organize tasks effectively.
- Superior attention to detail with outstanding follow-through
APPLICATION PROCESS: To apply for this position, please submit your resume at the following URL: https://home.eease.adp.com/recruit/?id=521588
