As the leading global provider of broadband services in hotels, iBAHN® is seeking aggressive, flexible and energetic individuals to join our team. We offer our employees competitive pay, a fast-paced, casual work environment, training in cutting-edge technology and a premier benefits package, including 401(k), medical, dental, vision, long-term disability, short-term disability, life insurance, cafeteria and vacation/sick plans.

To apply, please e-mail your resume and salary history as a pdf or Word attachment to resume@ibahn.com with the job code in the subject line.

iBAHN does not accept communications or candidate references from recruiters who are not currently contracted. No recruiters, please.

Due to the high volume of email applicants, only those selected for interviews will be contacted. Thank you for your interest in iBAHN.

Meetings and Conferences/Product Management

Global Product Manager – Meetings and Conferences

The Global Meetings & Conference Product Manager is responsible for product line strategy that drives profitability, aligns with company initiatives, increases shareholder value, and meets the customer needs in the global Meeting and Conference markets.

Position is based in Denver, Colorado.

Essential Responsibilities: other duties may be assigned

Define (with key stakeholders) the short and long-term global product strategy for meetings and conferences.
Responsible for strategic market analysis, product positioning, product life cycle management, pre-launch price analysis and profitability, post lunch analysis of product release, and product development prioritization on a global scale.
Work with Regional Product Managers to gain global market knowledge and competitive intelligence.
Lead global market research activities to evaluate customer needs within the Meeting and Conference area.
Work with Regional Product Managers to identify the potential for new products and/or product improvements.
Champion new market development initiatives.
Detailed knowledge of competitor’s product offerings and development of opportunities to improve product differentiation through enhancements and other strategies.
Lead the beta testing programs for new products/enhancements.
Develop the product launch information which is then handed to the Regional Product Manager for the development and execution within the respective region.

This launch package includes product features and benefits, initial product training to regions product managers, performance statistics, comparison to competitive products, market segments and targets for the products, pricing and margin expectations.

Responsible for P&L management and analysis including:

Monthly sales results via teleconference with Regional Product Managers to discuss performance versus budget, share success stories, etc.
Development of global revenue and margin enhancement initiatives
Executive presentations and results meetings

Develop a business case for investment in or change in direction of the product line based on global market dynamics.
Evaluate the portfolio of Meeting & Conference products and continually evaluate the effectiveness of the portfolio in achieving company business objectives.
Central communication source between Regional Product Managers and Engineering, and Meeting & Conference leadership team.
Establish relationships with key thought leaders in the field
Work closely with Global Product Marketing on global product launches.
Develop relationships with internal, global cross functional teams, sales and business unit leaders
Establish relationship with Global Account Management and Regional Sales team to ensure their input is effectively integrated into the product management processes for customer input, sales training and documentation and market messaging.
Develop global key performance indicators for the products and services

Requirements, Experience and Competencies:

Match iBAHN's company culture of team accountability, meeting challenges head-on and with humor, and actively contributing to the company's success
Bachelor's degree in marketing or business related field. MBA preferred
3-5 years of global product management experience
Product management experience with meeting and conferences a plus
Ability to facilitate and support change management
Strong analytical skills, critical thinking skills and problem solving skills
Strong presentation and communication skills, both verbal and written
Ability to interface and demonstrate leadership both internally and externally
High-energy self-starter as well as collaborative team player
Proven ability to effectively communicate cross functionally within company
Demonstrated commitment to building strong business relationships
Ability to effectively communicate with the executive team

Please email resume as a pdf or Word attachment to: Resume@iBAHN.com and reference the job title

TOP

Administrative

CLIENT SERVICES ADMINISTRATOR # 5022

Create. Contribute. Attain. Achieve.

iBAHN, the leading provider of secure wired and wireless Internet solutions to hoteliers and convention spaces in 28 countries around the globe, has a great opportunity for a Part-Time Client Services Administrator, located in our South Jordan, UT office. This position will provide administrative support to assigned local and remote teams, while coordinating allocation of Corporate resources for resolution of client service issues

iBAHN offers competitive wages and a dynamic, business-casual working environment in a cutting-edge technology organization

POSITION IS PART TIME ONLY, 25-30 hours/week depending on work needs of department. Work hours for position are
1:00pm-6:00pm M-F
iBAHN will not offer relocation assistance for this position

BENEFIT PACKAGE NOT OFFERED TO PART-TIME EMPLOYEES

Essential Responsibilities: other duties may be assigned

Routes and prioritizes telephone service calls for regional team and records service issues in corporate systems.
Acts as overall coordinator with other departments to allocate resources to cross-functional teams.
Manages calendar of events scheduled for assigned teams.
Enters sales and service-related data onto spreadsheets and databases.
Manages, maintains, and distributes to key personnel several reports generated from corporate systems.
Maintains positive working relationships and effective oral and written communication on a regular basis with management, supervisors, co-workers, professional peers, and clients.
May coordinate issuance of office supplies, equipment and furniture.
Order supplies from vendor and prepare and process requisitions and verify completed orders.
Prepare vouchers, billings, travel requests, and other reports related to revenues collected and financial or budget statements.
May assist in making travel arrangements including flight arrangements and car rental, etc.
Coordinates special projects as needed.
Performs any other duties as assigned.

Requirements, Experience and Competencies:

Match iBAHN's company culture of team accountability, meeting challenges head-on and with humor, and actively contributing to the company's success
Demonstrated above-average computer skills in maintaining spreadsheets, word processing, database programs, and creating presentations, preferably using Microsoft Office products.
Excellent client service skills.
Excellent time management skills and demonstrated ability to prioritize and organize tasks effectively.
Superior attention to detail with outstanding follow-through
One year post-high school education/training in field related to the above position duties; Associates Degree preferred.
1-2 years work experience in an office setting performing related duties in a fast paced high- pressure environment .
Accurately type 50 wpm.
Excellent communication skills, both written and verbal

TOP

Network Engineering and Operations

Sr. Network Engineer, # 4254

iBAHN, the leading provider of secure wired & wireless Internet solutions to the hospitality industry, seeks a SENIOR NETWORK ENGINEER for our Network – Engineering & Operations team in Denver. This is an excellent opportunity for a Cisco guru to join the Network Operations department at one of the fastest growing technology companies in North America!

This position will be responsible for networking design, processes, implementing, managing and troubleshooting Cisco network and system environments, and for supporting a variety of hardware.
This position is in Denver Colorado; 10% travel required. No relocation provided.

Duties and Responsibilities:

Designs, architects and provides support of Cisco- based Routers, Switches, Gateways, Security Solutions, and Network Management Solutions across LAN/WAN
Designs, architects and provides support for network security
Provides recommendations on architectural changes and design enhancements to the infrastructure to improve reliably and performance, reduce cost, and anticipate Company growth and acquisition
Creates / updates policies, procedures, and documentation to adapt to new technologies and business requirements
Maintains relationship with telecommunications carrier representatives for the existing and future network installations
Maintains detailed knowledge of company network standards and the overall regional and global network environments
Responsible of configuring and maintaining a proactive Network Monitoring System leveraging existing tools in order to maintain and track Network metrics
Performs ongoing network fine tuning, upgrades and enhances to optimize Network performance, availability, stability and security

Technical Skills:

College degree in CS, IT or related field preferred
CCIE certification preferred; CCNP certification required
8-10 years IT experience, minimum 5-8 in network
Excellent Cisco Switch, Router, and Load Balancing Equipment
Excellent Cisco Pix/ASA Firewall, Cisco VPN Concentrator knowledge
SNMP/RMON - Network management experience
In-depth routing protocols (OSPF, BGP-4, EIGRP) experience
MPLS, WAN circuit experience is a must
Proficiency in the use of Microsoft Visio and Microsoft Project preferred
Wide breadth of hands-on networking and project management skills
Knowledge of Cisco ACS server and AAA
Scripting languages - PHP, Python preferred
Linux server experience a plus
SQL experience a plus
IP-6 knowledge is a plus
Multicast experience is a plus
Experience in VOIP deployments is a plus

Coordinates with communication service providers for installation, upgrade and disconnect of data and voice circuits and account management/maintenance agreements This includes review and processing of invoices and correspondence related to data

**Networking test will be administered during the interview process.

TOP