A True iGeneration Partner.Technology has changed our lives on every horizon. But perhaps nowhere is this more evident than in the broad spectrum of services that come together to create consistent, delightful experiences for hotel guests.
Fully Integrated Solutions for an iGeneration World.The demand for more individualized, interactive IP-based information and entertainment services has grown to become a leading factor in every guest’s choice of property. Meanwhile, hotel brands, owners and managers require every possible tool to optimize cost savings, guest satisfaction and productivity while, at the same time, accommodating the needs of international travelers.
These critical market forces come into perfect focus at the very point where iBAHN has carefully aimed its innovation, vision and financial resources.
The fact that iBAHN has grown to become the only true global hospitality technology partner is essential to worldwide brands seeking to provide consistent guest experiences while reducing management and maintenance costs. Meanwhile, all iBAHN hotel partners – regardless of their geographic scope – benefit from the knowledge and data of tens of thousands of iGeneration travelers at all types of properties in every corner of the world.
Our HistoryFounded in 1998, iBAHN® is the only global provider of IP platform-based solutions for the hospitality and meeting industries.
Monthly, nearly two million travelers and meeting attendees rely on iBAHN to increase productivity with secure broadband options in nearly 3,000 hotels, conference centers and meeting spaces in 60 countries worldwide.
iBAHN’s fully IP-based platform features leading programming in the Americas, Europe, Asia, Africa, Australia and India. Operating one of the largest MPLS networks in the industry, the company provides technology solutions literally thousands of events annually, ranging from small group meetings to major industry conferences.
Our Executive Team ?xml:namespace>
Best-in-class solutions get even better when matched with Best-in-class insight and experience. The experience and capabilities of the iBAHN executive management team is yet another advantage for the customers we serve.
Ted Helvey ?xml:namespace>
Chief Executive Officer ?xml:namespace>
Ted Helvey was appointed Chief Executive Officer in August 2013 and brings over 30 years experience leading, building and advising growing companies. He has applied his technical and business acumen to alleviate and overcome the many challenges faced by companies in a highly-competitive, consumer-driven, ever-evolving marketplace. This marks a return to iBAHN for Helvey, who served previously as Vice President of Online Services from 1999-2001. Helvey’s experience also includes leading business development and strategic alliances at Internet pioneer Netcom Online Communications. Helvey’s technology career began in software and systems development, including leading an award-winning ERP systems company which pioneered Internet-enabled client/server software. His technology industry work includes senior-level dealings with companies such as Cisco, Microsoft, HP, AOL, and Apple, and he served as chairman of the Apple Business Consortium. Helvey received his Bachelors degree from the Marriott School of Management at Brigham Young University.
Matt Mitchell ?xml:namespace>
Executive Vice President Sales & Marketing ?xml:namespace>
Matt Mitchell joined iBAHN in 2009, most recently serving as Managing Director of iBAHN’s Asia Pacific region. He brings more than twenty years of experience in the broadband, telecommunications and hospitality industries and has a broad range of business experience, ranging from responsibility for global sales management to operations. For the eight years prior to joining iBAHN, Mr. Mitchell served at inter-touch, a provider of broadband Internet services in roles including Chief Operating Officer, Executive Vice President, Sales; and Vice President of Global Operations. Additionally, Mr. Mitchell served in various customer service and sales and marketing roles including five years in Hong Kong at 3Com where he was successful in establishing the company’s Asia Pacific Customer Service organization and in building a direct sales force focused on large government and corporate enterprise customers.
Neil Williams ?xml:namespace>
Vice President Global Products & Systems ?xml:namespace>
Neil Williams has been a member of iBAHN's Management Team since 2007and is responsible for iBAHN’s product strategy, development, network architecture and security, technical design standards and corporate IT systems. Prior to joining iBAHN, Mr. Williams held positions in global network, IT operations and software development with Cable & Wireless PLC, the UK Government and previously a major UK financial institution. He holds an undergraduate degree from Kings College, University of London, England and a Masters Degree in Business Administration from the University of Warwick, England.
Ryan Johnson ?xml:namespace>
CFO and Vice President Global Business Operations
Ryan Jonson has been at iBAHN since 2002, when he joined as company controller. He was appointed CFO a decade later and now assumes full responsibility for all global business operations. Jonson previously held operational and financial leadership positions in the technology field. ?xml:namespace>